Stable Teams · Reliable Cooperation
Our Team | Experienced Teams Behind Reliable LED Lighting Partnerships
Behind every ShineLong LED lighting project is an experienced team combining customer communication, engineering capability, manufacturing knowledge and quality management.
Request Technical SupportFounder Leadership
James Lau
Founder & CEO
Building Reliable LED Lighting Partnerships
Since founding ShineLong in 2010, James Lau has been committed to building a reliable LED lighting manufacturing company based on product quality, practical innovation and long-term customer cooperation.
Over the years, he has remained closely involved in product development, manufacturing improvement and customer communication, helping ShineLong continuously understand customer requirements and deliver reliable lighting solutions.
Many ShineLong customers have worked with us for more than 10 years, not only because of reliable products, but also because of stable communication, continuous support and long-term trust built over time.
Supporting Leadership Team
Justin Miller
With international experience across China, Taiwan, Hong Kong and Japan, Justin helps connect global market understanding with ShineLong’s manufacturing capabilities.
As the founder of CleanLife in the United States, he brings additional experience in international business development and customer communication.
Customer value: His role supports stronger connections between global customer expectations and ShineLong’s manufacturing solutions.
Connie Lee
Connie leads ShineLong’s global marketing strategy, brand communication and market development.
Her experience helps connect customer needs, market trends and product information.
Customer value: She supports effective communication between global markets and the ShineLong team.
Coordinated Project Support
How ShineLong Teams Support Your Project?
Your project is supported by coordinated teams from initial requirements to final delivery, ensuring clear communication, efficient production and reliable quality control.
Customer Requirement
Responsible:Customer and sales contact clarify application, product and commercial needs.Creates a clear project starting point.
International Sales
Responsible:Collect requirements and coordinate project communication.Maintains one clear communication channel.
Engineering & R&D
Responsible:Technical evaluation, product development and feasibility review.Reduces communication errors before production.
PMC & Production Planning
Responsible:Materials, production schedules and delivery planning.Improves progress visibility and delivery confidence.
Manufacturing
Responsible:SMT, assembly, process execution and packaging.Turns approved designs into controlled production.
Quality Control
Responsible:Incoming, process, aging and final inspection.Verifies product reliability before shipment.
Customer Service & Order Coordination
Responsible:Order progress tracking, internal communication, labels and documents.Provides continuous support after order confirmation.
Final Delivery
Responsible:Shipment arrangements and required documentation.Supports a smooth and traceable handover.
Experience and Continuity
Experienced Teams Behind ShineLong
Many ShineLong team members have developed long-term experience through years of involvement in LED lighting manufacturing, product development, quality management and customer support.
Stable teams allow us to better understand customer requirements, product history and cooperation preferences, reducing repeated communication and improving project efficiency.
Core Team
How ShineLong Ensures Project Success?
From initial communication to final delivery, experienced teams work together to keep every project well coordinated, transparent and reliable.
Leadership & Project Delivery
Hank Yin
International Sales Team
The sales team led by Hank serves as your direct point of contact with the factory. We confirm specifications, coordinate project requirements and follow production progress, helping customers maintain clear communication throughout the order process.
- Understanding customer requirements
- Project and quotation communication
- Internal order coordination
- Production progress follow-up
Leadership & Project Results
Jeff Tang
LED Lighting Engineering & R&D Team
Our engineering team works closely with customers on product selection, technical requirements and customized solutions before production begins.
- Product selection support
- Technical evaluation
- Customized solution discussion
- Sample verification
Leadership & Project Support
Lulu Lau
Procurement & Supplier Management Team
Our procurement team manages supplier relationships, material sourcing and cost evaluation to support stable production, consistent quality and better project cost control.
- Supplier qualification and management
- Material sourcing and evaluation
- Raw material market monitoring
- Material availability coordination
Leadership & Order scheduling
JingHui Tao
PMC & Production Planning Team
Our PMC team coordinates production scheduling, material preparation, capacity planning, and warehouse management to ensure orders progress in alignment with customer shipping schedules.
- Production scheduling
- Material coordination
- Progress tracking
- Delivery planning
Leadership & Production control
YiBang He
Manufacturing Team
Our production team manages the workflow in strict accordance with the 7S quality management system and SOPs, ensure orders are completed on time according to the schedule arranged by PMC.
- SMT production
- Product Assembly
- Process control
- Goods Packaging
Leadership & Quality Control
KeJun Xie
Quality Control Team
Before shipment, our quality inspection team conducts rigorous checks across multiple stages—covering raw materials, production processes, and finished products—to ensure a defect rate of less than 0.1%.
- Incoming inspection
- Process inspection
- Aging testing
- Final inspection
Leadership & Customer Service
Maggie Cai
Customer Service & Order Coordination Team
Our customer service team handles internal coordination following order confirmation, providing customers with timely updates on production progress, managing documentation, and arranging logistics and shipment.
- Order follow-up
- Production coordination
- Product label confirmation
- Shipping and export documents
Long-Term Practical Experience
Experience Built Through Every Stage of Manufacturing
Some ShineLong team members have participated in the company’s development since the early manufacturing stage.
Through years of practical involvement across production, sales support, safety management, product documentation and daily operations, they have developed a practical understanding of LED lighting products, manufacturing processes and customer requirements.
Today, this experience supports product information review, quotation communication, internal coordination and daily operations, helping ensure that customer requirements are connected with real manufacturing practices.
Long-Term Customer Relationships
Stable Teams Support Long-Term Partnerships
Long-term cooperation depends not only on product quality, but also on stable communication and reliable support.
Many ShineLong customers have worked with the same sales and support teams for many years. This continuity helps reduce repeated communication, maintain product consistency and improve cooperation efficiency.
- Familiar teams across repeated orders
- Product history and preferences retained
- Continuous customer coordination
Customer Trust Evidence
Why Our Team Makes a Difference
Manufacturing Experience
Years of practical manufacturing experience help us identify production challenges early and deliver more stable project outcomes.
Technical Capability
Technical evaluation before production helps confirm product feasibility, reduce communication gaps and improve project reliability.
Quality Responsibility
Clear quality responsibilities and inspection processes help verify product reliability before shipment and reduce project risks.
Customer Focus
Stable communication and order coordination help customers understand project progress and delivery expectations.
Work With an Experienced LED Lighting Team
Connect with ShineLong’s engineering, quality, manufacturing and customer support professionals for your next commercial or industrial lighting project.