Case Study: Lighting Solution For Hotel Sterilization
ShineLong helps hotels with lighting solutions to overcome disinfections.
Overview
Our client is a leading hotel with 5 branches in the region. The hotel started as a simple business serving a few menus and over years they have been expanding and they are planning to open other branches in different regions. They have existed for over two decades and they are growing rapidly. The fonder of the hotel were no man from the village but know he is among the leading millionaires in the region. Our customer has a unique way of attracting more clients and this has enabled them to be in the limelight all along.
Challenge
Our client has been experiencing a few challenges since they started operating. The hotel has been looking for a way to protect against the development and transmission of pathogens since they are dealing with the consumption of food. Before partnering with ShineLong they have been losing customers and receiving many complaints concerning contaminations. “Health is paramount when dealing with food, our hotel has been looking for a company that will give us perfect ultraviolet lights that will help in protecting the development and transmission of the germs that causes diseases. Our company realizes that some damages caused by pathogens disinfection can be prevented and we will protect all our clients against the effect caused by food contamination as a result of germs.” Our client realizes the use of UV lights when he had a business trip in a foreign country, he was so impressed with the initiative that he decided to implement it in his hotel. “I came across the technological use of UV lights to sterilize the hotel when we had a business trip in a foreign country. In the hotel that I checked in, I found different new things including UV lights I had to ask, and I was told it is useful in the prevention of pathogens, its main function is acting as disinfection. When I came back to the country, I share the idea with my team and they support it.” Our client looks for a better company that offers quality UV lights that will work perfectly for the required intentions. They receive so many recommendations from different people and they had to do in-depth research to find out the best company. “We took the initiative to look for the best company that will install the UV lights in our organization and we asked for recommendations of the preferred lighting companies from the people. We received so many organizations and we had to do research on each and every organization. Upon finishing our reviews, we settle with two organizations and we had to do a pre-visit to them to find out which one is the best.” Our customer approached us and we showcase what we can do and they loved our services, they decided to choose ShineLong to fix their UV lights and since then they have worked with us even in the new branches that they have opened.
Solution
Upon receiving the feedback from our client that they wanted to work with ShineLong, we consider all the requirements they needed. We recommend to them the best UV lights for the sterilization of the hotel and we promised them that they will not experience the problem again. “We chose to work with ShineLong because of the findings we receive during our pre-visit. We gave them the contract and our company was very impressed with the work they have done. They acted faster, collected all information on what we needed as the organization and they acted very fast to solve the problem.” ShineLong is the best organization when it comes to UV light installation because we give the best to the customer, we value them, and take their problem to be our responsibility. Since we installed the first UV light in the hotel, they have never experienced any problems they are enjoying the importance of the disinfected environment achieved through the use of UV light. “Since we join hands with ShineLong we have experienced nothing but good compliments from our customers and they have increased the times they are visiting our hotel.” Being experts in UV lights we know the best ones for all the projects and we make sure that our clients are satisfied to the fullest.
Outcomes
Our valuable customer has received positive feedback from their clients and they are happy with the installation of UV light. The first impact that they have observed is a total of 93% profit increase. This happens because they do not experience contamination of food that put them at the loss. The number of customers visiting the hotel is flowing compared with before UV light installation. “Since we installed the UV light from Shinelong we have seen the rise in the graph of profit margin. This happens because we don’t waste food anymore due to contamination caused by pathogens. UV light prevents all kinds of germs from contaminating the food. The number of clients that we receive daily grows rapidly because they enjoy the healthy food that we serve and good accommodation because everywhere is clean and germs-free.” Before setting UV lights to provide sterilization to the hotel the flow of customers was low, and the number of employees has remained constant for too long. Immediately after the installation of the UV light, the flow of the customers flows and there was a demand of increasing the number of employees in the hotel. Our client increases 20 additional new staffs in the 5 branches. “Over years we have maintained a constant number of employees in our company because the routine was normal as usual. After joining hands with ShineLong and installing a good lighting solution we experienced a high number of people visiting a hotel and the number of employees we had cannot serve anyone coming in we increase the number of employees hence creating job opportunities for the unemployed. We are looking forward to opening other branches and increasing the number of job opportunities in the hotel.” The hotel has got a plus of receiving an additional 200 guests weekly who come for the accommodation. The level of cleanliness in the hotel has attracted many guests and this is the advantage to the hotel, it all happens because of the installation of the ultraviolet lights. “Since we installed the lights the number of guests seeking the accommodation in the hotel has increased rapidly compared to before. Being a germs-free hotel, we are happy to see our clients being satisfied with the services. Prioritizing health in the hotel is the key thing that the client check, when they see the installation of the UV lights, they are sure that the place is safe for their health.”
How We Did It
ShineLong is a company that puts the interest of clients first before anything else. When the hotel management visited us for the inquiries, we note down what they needed and we promised them that we were going to deliver exactly what they needed. We take them through the procedure of how we are going to do it and they were happy. Upon receiving their feedback, we act immediately and provide what they needed. Being the best lighting solution organization, we offer to them the best quality ultraviolet lights and make sure it was going to function as required. We did not only install and leave them like that, but we also did several follow-ups to make sure that the lights are serving the purpose that was intended, and through that, we gain our client’s trust. Through our work of making sure that we meet the client needs, our clients gain the profit and they open other branches and this becomes a win-win for all of us. ShineLong makes sure the priority of the customers is greater than their own interests.
What Our Clients Say About Us
“ShineLong is the best company that we have ever done work together. They do not focus on their interest but they make sure that the clients are satisfied. The organization that is responsible for the rise of my hotel is because of giving us the correct lights that we needed. Since we started working with the ShineLong we have seen a greater improvement in the health of our clients and there is no food contamination again because all the germs are disinfected. Our hotel company will always recommend ShineLong to other organizations that are facing any kind of light problem because they provide everlasting solutions to the problem. ShineLong company we are ever grateful for lifting our business through the installation of the UV lights, you are the best lighting solution company to ever worked with. Through ShineLong we have realized that by choosing the best partner to work with a business you will receive a more positive impact and your business graph will always rise. ShineLong is the best expert company of lights that fits all kinds of projects.
